Career Opportunities

Customer Service Associate

 

An ZEAL BIOLOGICALS Customer Service Associate is a critical part of our mission to deliver timely, accurate, and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat, and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

MAIL YOUR RESUMES TO zealbio9@gmail.com

Knowledge & Skills Required

 

Communication Skills:

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment

 

Qualifications required

 

Minimum qualification is 10 + 2. Any graduate is eligible to apply.ESUMES!

FOR LOCATION OR ADDRESS CALL 9154756309 OR WHATS UP YOUR RESUMES

Job Title:

costmer care and marketing

Job Description:

"Customer Service Associate

 

An ZEAL BIOLOGICALS Customer Service Associate is a critical part of our mission to deliver timely, accurate, and professional customer service to all customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat, and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

MAIL YOUR RESUMES TO zealbio9@gmail.com

Knowledge & Skills Required

 

Communication Skills:

• Excellent communication skills (written and verbal)
• Ability to communicate correctly and clearly with all customers
• Excellent documentation skills
• Good comprehension skills ability to clearly understand and state the issues customers present
• Ability to concentrate follow customers issues without distraction to resolution
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response
• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

• Ability to use a desktop computer system
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates understanding of the Internet, website, and competitor websites
• Demonstrates an ability to successfully navigate websites
• Demonstrates a proficient knowledge of email applications
• Demonstrates an ability to learn in various media
• Ability to successfully adapt to changes in the work environment

 

Qualifications required

 

Minimum qualification is 10 + 2. Any graduate is eligible to apply.ESUMES!

FOR LOCATION OR ADDRESS CALL 9154756309 OR WHATS UP YOUR RESUMES"